We want you to be 100% happy with your shopping experience and we’re happy to provide FREE returns on any item (unless otherwise stated below) within the UK.
Please return your item unused and in its original condition (as it was received by you) within 365 days from the date of purchase.
Please insert your proof of purchase into the package and return to us. If you wish to exchange an item for any reason, the quickest and simplest way to do this is to place a new order for the items that you want and to return the other items for a refund.
Please note that it is your responsibility to pay for the return postage costs if you live outside of the UK, no postage costs are refundable. We cannot assume responsibility for returned items that are lost in the post. Your statutory rights are not affected.
- All goods will be inspected upon return
- Goods can be tried on for sizing but not worn for activity - please do not wear items next to the skin when trying on for hygiene reasons.
- Goods must be returned with all original packaging intact and tags attached within 365 days of purchase.
- Goods returned with incomplete or damaged packaging or missing or unattached tags may be refused or subject to a restocking fee
- In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you
- Goods returned as unused/unworn, that have clearly been worn or washed will be refused
- Goods returned without a returns form fully completed could delay the process of your return/exchange
- Please use a box or parcel bag to package the item rather than applying the return label to the item's original packaging
- We reserve the right to refuse this free service on a case by case basis
- Please retain your proof of postage
- If you pay for a delivery service, we will not refund the delivery cost unless the item is faulty or the incorrect item has been sent to you
- In the case of partial returns, Motohawk reserves the right to void any discounts and the customer will be liable to pay the full listed price advertised online